Order Assistance
Step 1
OE numbers
Is there an OE number (original spare part) visible on the fitted shock absorber? This number is usually located on the protective tube or the outer tube. If this number has become illegible due to rust or other weathering, we will need the dimensions of the shock absorber.
Step 2
Damper length
We need the lengths of the shock absorber when it is fully compressed and fully extended. Take your time to ensure the shock absorbers are actually moved to their respective end positions to prevent measurement errors. For ‘eyes’ (bushings), we measure the body from the centre of one ‘eye’ to the centre of the ‘eye’ on the other side (see photo below). For ‘pins’ (threaded rods), we measure to the end of the shock absorber body (the ‘pin’ is NOT included in the measurement when determining the shock absorber length).
Step 3
Mounting method and dimensions
Diameter of the socket: Don’t have a calliper? No problem. Place a piece of paper over the opening of the socket, trace around it with a pencil… then measure (see photo below).
Length of the socket: Place the socket head on the edge of the table, slide the bolt into it, mark the position with a pin and then measure… (see photo below).
The length and diameter of the pin (see photo below).
Step 4
Special features
Is your vehicle a custom-built model (e.g. a motorhome, tanker or ladder van), or do you have specific requirements for your chassis? For example, a heavy additional load or altered centres of gravity (large tanks, motorcycles being carried, a boat on the roof or other items)? Please let us know, and we’ll be happy to meet these requirements with bespoke shock absorbers. To process your enquiry as quickly as possible, we need the OE number (original equipment part number). You’ll find the OE number stamped on the body or protective tube of the shock absorber currently fitted to your vehicle. Alternatively, please provide us with the VIN (Vehicle Identification Number; see the registration certificate, line:E).
We’d be happy to advise you in a no-obligation telephone call. Or send us an enquiry.