‘Thank you very much’
“Top from the first consultation to the end. I was first sent shock absorbers for the front, which I fitted myself. When I was still not 100% convinced, I was advised to increase the preload of the torsion bars. As I am a fussy motorhome driver and also come from the automotive industry, I asked Mr Urban to take a look at my Concorde from the perspective of a suspension specialist.
After I had arrived the day before and, out of the blue, my starter battery had given up the ghost, the appointment for the suspension check got off to a good start. Marquart picked me up together with the nearby Mercedes workshop, swapped the shock absorbers with me until I was finally satisfied and finally took back the previously installed shock absorbers. This company continues to optimise until the customer drives home satisfied.
Many thanks to Mr Urban and thanks also to the Mercedes workshop Raters.”
Matthias B. from Unna.“